Stakeholder management and
face-to-face influence skills

Enhance the way you as a leader think about the objectives of key stakeholders, understand their communication style and deliver them what they want in the way that they want it. PPD coaches can teach you how to provide expert guidance to stakeholders in a way that manages their expectation of the service your department provides.

More advanced levels include developing skills such as learning to communicate in the thinking style of the person you are communicating with.

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Creating development plans and coaching your direct reports

Since the amount of time you as a leader can spend sorting out key agendas for your boss will depend on the extent to which your direct reports manage the day-to-day details, a key leadership skill is the training of direct reports. An effective leader has a one-year plan for each direct report with defined milestones that let you know if you are achieving results or not. PPD coaches are expert at showing you how to train direct reports.

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Management of personal high performance

This is about learning how to deal with stress, maintaining positive emotional states, and developing an unshakeable proactive attitude in the face of the challenges you face as a leader. A recent Harvard Business Review article correlates the emotional state of the leader and the organisation's emotional climate with the profitability of the organisation. PPD Consulting coaches and trainers are expert in methods that will help you enhance your high performance.

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Priority management

The management of priorities is a key to successful leadership. Since you haven't got enough time in the day to do everything and you have a personal life as well, you need to proactively manage your priorities. PPD Consulting can help you figure out what is the 20% that provides 80% of the value in what you do? How do you get rid of the other 80%? (See Alpha Leadership, Chapter 7, "80:20 Leadership.")

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Taking a win-win approach to negotiation

In your day-to-day life, do you tend to experience win-win relationships, or are they win-lose, lose-win or lose-lose? When two parties disagree and start getting into a conflict situation, the barriers to open dialogue go up and communication dynamics weaken. An organisation's effectiveness is too often squandered by poor communication skills and by the lack of cooperation that accompany them.

High performance can only take place when people seek win-win solutions. In most cases such a solution is possible, but isn't found due to the lack of empathy, self-awareness and effective negotiation skills. PPD coaches can help you learn how to take a win-win approach in all your negotiations where quality is as important as cost.

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